Web-based software

SOFTWARE APPLICATIONS ACCESSIBLE FROM ANYWHERE

Web-based custom software vs desktop applications

As we all spend more and more time online, businesses are increasingly turning to web-based custom software solutions to address their unique needs and challenges. Web-based software refers to applications accessed through web browsers, which offer a host of benefits compared to traditional desktop applications.

There are a number of reasons for the growing popularity of online solutions, especially for custom software, including the rise of remote working. These solutions are designed to provide flexibility, scalability and accessibility, empowering businesses to streamline processes, enhance collaboration and drive innovation.

First introduced in the 1990s, early web-based applications were simple programs that were limited in their functionality. These were often little more than online forms and buttons that would query a database and return results. However, since the release of HTML5 in 2008, web-based applications have become much more powerful and interactive, and the experience closely resembles that of using desktop applications.

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Benefits of web-based custom software

Accessibility: Web-based software can be accessed from any device with an internet connection, whereas desktop applications are typically limited to the specific devices they’re installed on. This benefit is particularly useful for remote workers or team members located far from the IT department.

Collaboration: Online software facilitates real-time collaboration among users across different locations by allowing multiple people to work on the same file and track changes as they happen. Desktop applications, meanwhile, may require file sharing or syncing mechanisms to enable collaboration.

Updates, maintenance and security: With web-based software, updates and maintenance are centrally managed, ensuring all users have access to the latest features and security patches. Desktop applications often require manual updates on individual devices, which is a vulnerability when it comes to ever-evolving cyber threats.

Scalability: Because there is less reliance on the local machine’s resources, web-based solutions can easily scale up or down to accommodate changing business needs without the need for significant infrastructure changes. Desktop applications, on the other hand, may require hardware upgrades as time goes by.

Examples of well-known applications

Salesforce: A leading customer relationship management (CRM) platform that enables businesses to manage sales, marketing, and customer service operations.

Google Workspace: A suite of productivity tools including Gmail, Google Drive, Google Docs, Google Sheets, and more. These tools are designed for collaboration and communication within teams.

Slack: A popular messaging platform that facilitates real-time communication and collaboration among team members.

Trello: A web-based project management tool that organises tasks and projects into boards, enabling teams to collaborate, prioritise and track progress effectively.

Zendesk: A customer service application that helps businesses manage customer support tickets, inquiries and feedback through various channels, improving business-to-consumer communication and customer satisfaction.

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